The work organization impact at the mental health: a phsycodynamic study

Abstract

Starting from the principles of the theory and methodology of the Psychodynamic of the Work this study seek to analyze the impact of the mental health of the Central Operational Center's workers from the Engineer Transit Company of the city of Sao Paulo. To do so, group interventions were performed focusing into reflection about working and to improve the public forum of discussion. The group encounters revealed subjective aspects that could be generating high levels of suffering and sickness. Among the results, we were able to pick several situations where the workers had: a lack of recognition at their tasks, needs of high levels of decisions make impact that directly reflected at the city traffic flow, lack of worker's autonomy without the necessary knowledge of the global situation which they should be interfering and also the disruption of the coworkers mechanism cooperation.