The role of primary care in the assistance to crack user

opinion from users, collaborators and managers of the system

Abstract

The objective of this study was to understand the opinion from users of the system, collaborators and managers on the role of primary care in the assistance of crack users. This is part of an evaluative study, developed in Viamão-RS with users, family members, mental health mental health and managers. It was used theoretical and methodological framework of the Fourth Generation Evaluation. Interviews were conducted using the application of the Hermeneutic Dialectic Circle. The Constant Comparative Method was used as analysis. The difficulty of articulation of specialized services with the basic network was pointed out, hindering access and continuity of care. The shortage of trained professionals to work with the drug phenomenon stood out, limiting the inventive potential of the network. The importance of investing in matrix support as integration mechanism and continuing education in mental health is emphasized