Assistance of health professionals to children and adolescents in situations of violence

Abstract

Objective: to understand the assistance provided by health professionals to children and adolescents who experience situations of violence. Method: phenomenological research through semistructured interviews applied in September to December 2015 with nine health professionals from the Child and Adolescent Psychosocial Care Center of the capital of Ceará, Brazil. The transcribed speeches were categorized and analyzed according to Alfred Schütz’s theoretical framework of social phenomenology. Results: the interviewees carried out individual consultations and group activities to explore the feelings, conflicts, perceptions of the victims, in addition they assisted the family and developed actions with professionals of other services in search of resolutions of the social questions of the cases of violence. Conclusion: health professionals need to know the motivations and meanings they attribute to their experiences with victims of violence to support new actions in health services.