The act of caring in mental health: aspects aligned to patient safety culture
DOI:
https://doi.org/10.11606/issn.1806-6976.smad.2021.168515Keywords:
Mentally Ill People, Patient Safety, Empathy, Mental HealthAbstract
Objective: to analyze the knowledge about the care given to the person who has mental disorder from the perspective of the patient’s safety. Method: Integrative literature review, considering the following guiding question: “How can the Patient Safety Policy be incorporated into the production of care for people or subjects in psychic suffering?” Results: 12 English language articles were selected from the Scopus and MEDLINE databases. The types of study were: literature review (42%), critical-reflective study (17%) and content analysis (17%). Conclusion: patient safety in the context of mental health is more complex when compared to other patients. There is a higher probability of adverse events, violence, barriers to access to services and treatments, as well as low quality, late and unplanned care, having as main justification the stigmatization process. Permanent education and person-centered care are the main tools for solving these cases.
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