Development of propitious environment for innovation in the service sector: an analysis of accounting businesses in Itajaí valley - SC - Brazil
DOI:
https://doi.org/10.11606/rco.v5i13.34806Keywords:
Innovation, Environment, Accounting ServicesAbstract
This study aimed to verify the perception of employees and managers in accounting offices regarding the development of propitious environments toward innovation. We chose to carry a cross quantitative-descriptive survey with primary data collection through questionnaire. For research appliance there were selected five accounting offices of the city of Gaspar, located in the Itajaí Valley, Santa Catarina, Brazil. Three of them have eleven employees, one has nine and the last one has eight, totalizing 50 (fifty) employees. The collected data was treated by principal component analysis (PCA). As main results it was observed that the features that accounting office workers perceive as influencing a propitious environment toward innovation are linked to the dimensions: D1 - internal relationship; D2 - resources; D3 - leadership and D4 - conflict resolution.Downloads
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