Analysing the satisfaction of local residents towards tourism: the case of a destination in the Algarve, Portugal
DOI:
https://doi.org/10.11606/issn.1984-4867.v19i3p488-504Keywords:
residents, impacts, attributes, satisfaction, tourism destination.Abstract
The purpose of this paper is to analyse local residents' satisfaction and attitude towards tourism in a tourism destination area located in Algarve, the most important tourism destination of the country. Using a list of 30 attributes of tourism destinations, identified in an extensive literature review on the subject, this study evaluates the attitudes of residents by taking two aspects into consideration: how residents rate the importance of each attribute for their region, and how satisfied they are with each attribute given their status of residence. All the attributes were evaluated using a measurement scale of five items. Finally, we present suggestions that should be considered by organisations involved in destination management, whether at the regional or local level.Downloads
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Published
2008-12-01
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Authors retain the copyright and grant the journal the right of first publication, with the work simultaneously licensed under the Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International (CC BY-NC-SA 4.0), allowing the sharing of the work with recognition of its authorship and initial publication in RTA.
How to Cite
GUERREIRO, Maria Manuela; MENDES, Júlio da Costa; VALLE, Patrícia Oom do; SILVA, João Albino. Analysing the satisfaction of local residents towards tourism: the case of a destination in the Algarve, Portugal. Revista Turismo em Análise, São Paulo, Brasil, v. 19, n. 3, p. 488–504, 2008. DOI: 10.11606/issn.1984-4867.v19i3p488-504. Disponível em: https://revistas.usp.br/rta/article/view/14166.. Acesso em: 17 jun. 2024.